HomeFix Technologies Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website (www.homefixcontractors.com) or communicate with us by phone, email, or SMS.
By using our website or services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information from users:
a. Information You Provide
- Name
- Phone number
- Email address
- Postal address or ZIP code
- Details about your home improvement project or request
- Business contact information (for service providers)
b. Information Collected Automatically
When you visit our website, we may collect data such as:
- IP address
- Browser and device type
- Pages visited and time spent on the site
- Referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used for the following purposes:
- To coordinate communication between interested parties
- To respond to service inquiries
- To confirm or follow up on requested appointments
- To send updates or notifications via SMS, email, or phone
- To verify location or service availability
- To improve the website and overall service experience
- To fulfill any legal or operational obligations
3. SMS/Text Messaging
By submitting your phone number to us, you agree to receive text messages related to your inquiry, estimate request, service status, or promotional content.
You may receive:
- Appointment reminders
- Service updates
- Estimate confirmations
- Promotional offers or service announcements
Message and data rates may apply.
To stop receiving messages, reply STOP at any time. For help, reply HELP or contact us directly.
4. Information Sharing
We may share relevant personal information in the following circumstances:
a. With Service Providers
We may share your contact details and service request with independent service providers for the purpose of offering an estimate or consultation.
We are not obligated to distribute every request to all providers in a given area.
b. With Third-Party Platforms
We may use third-party systems and software to send SMS messages, manage communications, host our website, or analyze traffic. These platforms are expected to maintain appropriate data protection measures.
c. For Legal or Security Purposes
We may share information if required by law or to protect our rights, operations, users, or the public.
5. Data Retention and Access
We retain personal data as needed to fulfill the purposes described in this policy. We may store this information for operational, analytical, legal, or marketing reasons.
You may request to view or update your personal information by contacting us using the details below. Any requests will be reviewed on a case-by-case basis.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access or disclosure. However, no online transmission or storage method is completely secure.
7. Your Choices
You may:
- Choose not to provide certain information, although it may limit your access to some features
- Opt out of SMS communication by replying STOP
- Contact us if you wish to update or review your information
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or store personal information from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us to address the situation.
9. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of any revisions.
10. Contact Us
For questions about this Privacy Policy or your personal information, you may contact us at:
HomeFix Technologies Ltd
📧 Email: [email protected]
🌐 Website: www.homefixcontractors.com